Change of Date / Time
Chloe
Last Update a year ago
Can't attend the selected date or time for your event? Let our team know!
Please hit "reply" on your Ticketebo confirmation email to send a message through to our team.
In your reply, detail the original and new dates/times you would ideally like to attend the event, so our Customer Service team can liaise the Event Organiser on your behalf as to how a change of dates can be facilitated (if possible).
In most cases, due to the unique ticket barcodes, you will need to purchase a new set of tickets to the new session date / time. Once done and our team has been informed, we can refund the original order subject to a refund processing fee of 4.00%. Please reach out to our team first to confirm this is applies to your event first.