Was My Order Successful?

Chloe

Last Update 2 months ago

Did you face an issue after proceeding to payment? Unsure if it has successfully placed your order? Check the following to be sure:


  1. Check if you received an email confirmation containing your event tickets. Make sure you check your junk/spam folder just in case.
  2. Has the money been taken from our account? If so, the order was successfully placed. [note: if money has been taken but you never received you tickets, click here to reissue your tickets to your nominated email]
  3. Still unsure? Email our support team at support@ticketebo.com.au. If it's urgent, you may prefer to call us on 1800 381 939.

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