I Can't Locate my Tickets
Chloe
Last Update 2 months ago
Check Your Email Address
This includes checking the junk and spam folders of the email address you used to buy the tickets. [Note: tickets are sent from: orders@ticketebo.com.au]
If you are still unable to find your tickets, then please do the following:
- Click here to use our Lost Tickets portal. All active tickets to upcoming events will be reissued using the same email address used to purchase your ticket/s originally.
- If this portal does not resolve the situation, or you know you have provided the wrong email address, please contact our team at service@ticketebo.com.au - our team will re-issue your tickets to you within 1 business day.
You chose SMS tickets?
These should send through asap to your nominated mobile number. If you don't receive this SMS within a couple of minutes, please email our team at service@ticketebo.com.au and confirm the correct mobile number.
On your way to an event and need your tickets asap?
Our team is around 7 days a week - give them a call on 1800 381 939.