I Can't Locate my Tickets
Chloe
Last Update 10 months ago
Check Your Email Address
This includes checking the junk and spam folders of the email address you used to buy the tickets. [Note: tickets are sent from: orders@ticketebo.com.au]
If you are still unable to find your tickets, then please do the following:
- Click here to use our Lost Tickets portal. All active tickets to upcoming events will be reissued using the same email address used to purchase your ticket/s originally.
- If this portal does not resolve the situation, or you know you have provided the wrong email address, please contact our team at service@ticketebo.com.au - our team will re-issue your tickets to you within 1 business day.
You chose SMS tickets?
These should send through asap to your nominated mobile number. If you don't receive this SMS within a couple of minutes, please email our team at service@ticketebo.com.au and confirm the correct mobile number.
On your way to an event and need your tickets asap?
Our team is around 7 days a week - give them a call on 1800 381 939.