How do I Make a Purchase Online?

Chloe

Last Update 2 months ago

  1. Navigate to the ticketing page for the event you'd like to attend. If you need help finding this page, click here. Make sure you have a read any notes on the event page, event organisers will add T&Cs here!
  2. Select the tickets you'd like by using the + / - symbols on the page. Once done, click "buy now" to proceed to the payment page.
  3. Before putting your details in, please review your order. You can still add / remove any tickets on this page. [note: If you need to go back to the previous screen, it may double the tickets selected. Check the ticket summary screen again when proceeding to the payment page just in case.]
  4. You can now proceed with inputting your personal and payment details. Make sure you answer all optional extras / mandatory questions or it may not let you proceed to the success page. Click here for tips if this is happening to you.
  5. If you see a success page, then congrats! You've successfully placed your ticket order! This screen will confirm your order number and the email address your confirmation email was sent to. 
  6. Reached the success page but didn't receive an email confirmation? Click here to use our ticket reissue portal. Note, if your email address was incorrectly input while ordering your tickets, please contact us at service@ticketebo.com.au

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